South Florida · Restoration, Plumbing & HVAC
Someone with water coming through a ceiling at 2am doesn't leave a voicemail. They call the next name on the list. We answer your phone around the clock, figure out how bad it is, and text you the address before your competitor's line stops ringing.
Don't take our word for it
Tell it you've got a flooded basement. Be difficult. If you'd hang up on it, don't hire us.
How it works
It runs on the number you already advertise. Nothing changes for your customers except that somebody picks up.
Any hour, first ring, every time. Sounds like a person because it talks like one — no menus, no "press one for service."
Standing water or a question about mold? It uses your definition of an emergency, gets the address, the situation, and a callback number, and reads the number back.
Real emergency, you know within seconds — name, address, what's happening. Not urgent, it books them for the morning and you read about it over coffee.
What you get
Not a call center in another time zone reading off a script. Configured around your service area, your pricing rules, and what you personally consider worth waking up for.
No new number on your trucks or your Google listing. We answer the line you already advertise.
You decide what's a 2am problem and what waits until 8. It follows that, exactly.
Name, callback number, address, and the situation in their own words. Enough to dispatch without calling back first.
Angry customer, existing job, someone asking for you by name — it hands the call straight to your phone.
Non-urgent calls get scheduled into your available windows instead of turning into a message nobody returns.
Full text of every conversation, plus a summary in your inbox at 7am. You see exactly what was said.
Pricing questions go to you. It won't guess, invent a number, or promise something you can't do.
Calls answered, emergencies caught, jobs booked. If it isn't producing, you'll see it before we tell you.
Who this is for
Mitigation, mold, fire. The calls come when nobody's at a desk and they're worth the most.
Burst lines, backups, no hot water. Emergency work that goes to whoever picks up first.
August in South Florida. A dead unit at 9pm is an emergency and the caller knows it.
Storm season turns your phone into a firehose for two weeks. Nobody's staffing for that.
Who you're dealing with
I'm Travis. I run Aigotti out of [CITY], and I build and manage every one of these myself — there's no account manager and no support ticket queue. If something's wrong at 11pm you call me, and I pick up.
I started this after calling a dozen restoration companies around Broward after hours and reaching voicemail at nearly every one. That's a solvable problem, and it's an expensive one to leave alone.
Before this I built and ran [PRIOR BUSINESS / LUXMOND WATCH CO], so I know what it's like to be the one whose phone rings at midnight. I'm not an agency. I'd rather have eight clients I actually know than eighty I don't.
Travis [LAST NAME]Aigotti Ventures · [CITY], Florida
Next step
Hear what a customer hears. If somebody picks up, you don't need me. If it rings out, we should talk — it's a fifteen minute conversation and I'll tell you straight if it's not worth it for your shop.